SAY-OH

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Google Rating

5.0

Based on 152 reviews

eyeSmith Sport & Fashion Optical

5.0

review us on See all reviews

Michael Cline

1734186552

I previously left a 5-star review for eyeSmith when I purchased my first pair of glasses from them in 2022. I now have another reason for a stellar 5-star review! The glasses I purchased in 2022 were David Spencer frames and Hoya lenses; they have been, by far, the best pair of glasses I have ever owned. I relocated from Kansas City to the Hilton Head area of South Carolina last year, so when my prescription changed I naturally wanted to replace my glasses with another pair with the same frame / lens combination. There was only location in South Carolina that offered that combination. It was about a 2 hour drive each way from my home but I thought it was worth it so I made the trip. Unfortunately, I had to do it three times – this review is about eyeSmith so I won’t go into detail, but suffice it to say that the selection / measuring process was NOTHING like what eyeSmith had provided. When I finally picked up the glasses, the “optician” spent virtually no time on ensuring a proper fit, so the glasses were loose. Fortunately, we were making a trip back to Kansas City to visit family a week after that, so I went in to see my friends at eyeSmith. Though I hadn’t purchased the glasses there, the technician made several iterative adjustments that solved the problem. Rand and Janeel, the owners, also came out to say hello and did a final check, after which Rand made a few additional tweaks. The glasses now fit absolutely perfectly! I also found out that for future purchases, our situation (we are back to visit family every 3-4 months) will make it very easy to continue to work with eyeSmith. When I am back in KC, I can do the initial selection / measurement process in person at eyeSmith, we can handle delivery, etc., by mail and then any tweaks (which are unlikely given the diligence they put into the up-front process) can be made on a future trip. Rand and Janeel said they have a number of clients who move away but do exactly this and now I understand why. I’ll never go anywhere else for my eyewear and, if you’re reading this, candidly you shouldn’t either!

Christine Cross

1729286620

I was so pleased with how they had such a great selection of frames and the lens they offer are the best I have ever had ! 100% worth driving from Lawrence KS to get my new glasses made . You get what you pay for and Wow! What a fantastic experience.

Jorge Luis Sera Guerra

1728688882

Definitely the best place. In just a few minutes I received great attention and a very friendly environment and with a great job. Thanks to the whole team.

Amanda McAdams

1727618257

I will not trust my eyes to anyone else! I have been coming to Rand and Janeel for years. There are options to get glasses closer to me, but none of them come with the same attention to detail, customer service, or quality eyewear that I receive at eyeSmith. My husband, who did not wear glasses at the time, didn’t understand the difference in quality that I was paying for. I let him convince me it wasn’t worth it and got one pair of glasses somewhere else. Never again! The impact to the clarity of my vision and the lower quality of both the frames and lenses convinced me that it is always worth it to go to eyeSmith. Since then, both my son and my husband have had the opportunity to experience the eyeSmith difference. Both have been shocked at the remarkable difference in quality of product and impact to their clarity of vision. Before purchasing his glasses at eyeSmith, my son managed to destroy every frame he has ever worn. The frames from eyeSmith are the first ones ever to hold up to what he puts his glasses through. I cannot say enough good things about Rand, Janel, the rest of their team, or the products and services they provide. We will not go anywhere else!

Ginny Hempen

1727465070

I always have a great experience. They have a great selection to choose from and the staff are always so helpful. My husband and I will not go anywhere else!

frank h

1725060197

Love this place, the staff is friendly and owners are amazing!

Kerri Steffens

1722529449

I recently went to EyeSmith to get my first pair of bifocals. I chose EyeSmith based on their reviews and they certainly lived up to their awesome reputation. Very personable staff with lots of options and personalized service.When I went in a couple weeks later to pick up my new glasses, they were having a Sunglasses Bash. While there, I entered my name for a chance to win a new pair of sunglasses and I won ($190 value–not too shabby)! The owners are so sweet and generous, and I’m thrilled with both pairs of glasses now.

Leia Barrett

1719016100

EyeSmith is a wonderful, unique store. Their staff are knowledgeable and passionate about what they do, and they genuinely want to give you an amazing experience. I have a very strong prescription and the quality of their eyeware and lenses has made it so I can wear glasses for the first time since I was a kid! They’re worth every penny!

Scott Pirtle

1716606941

Everyone goes above & beyond here. Very pleased with how attentive they were. Best customer service & overall experience. Highly recommend!

Rita Mabery

1715039499

I throughly enjoyed the experience and was provided great information. This, being a very important decision for choosing my prescription glasses. I had a wide selection of great quality and stylish frames to choose from.Family owned and had the opportunity to meet te owners. They are very caring and offered the best customer service! The staff had offered the of best care in my decision making. Very grateful!Thank youRita

Michael Bare

1714995119

My vision is critical in my line of work. My last two pairs of glasses just didn’t seem to quite get my vision as precise as it really needed to be. (Ordered from a famous online store) I started to resolve that at 65 my vision was just never going to be as sharp as it once was.I complained so much to my optometrist that I was referred to a cataract specialist to be evaluated for eye surgery because I had all the symptoms of cataracts without much of a sign of them. That appointment was nearly two months in the future. Needing any improvement I could get until my surgery I took my prescription to Eyesmith based on their radio commercials I’ve heard for years. Wow! A little miracle occurred that morning. I received quite the education on lens and ended up ordering Hoya lenses based on the incredible quality and advanced technology that goes into them. Of course I was sucked into purchasing some of their coolest/unique frames to go along with them. I could go on and on about the superb service and attention I received but the bottom line was this. Cataract surgery cancelled!My vision problems were not from cataracts or an inaccurate prescription but rather from poor quality fitting and lenses. A huge factor was the measurement (I took myself with a ruler) for the distance between my pupils. Eyesmith uses a special (and I understand expensive) devise to take an extremely accurate measurement. This alone was worth the long drive to visit them.Now I’m spoiled and will see them again in the next few days to order a second pair as backup. Should my new glasses be damaged, going back to my old ones would not be an option. I would feel almost blind in comparison. And it is another excuse to get another cool pair of frames!One other note. You might think I spent a lot of money on my new glasses. I did! More than I would have ever dreamed of spending on glasses but not regretting one penny that I invested. I sort of went all out however with the best of everything and my prescription is somewhat complicated. I’m quite sure Eyesmith can accommodate anyone on more of a budget very successfully. I’m very thankful for the great people of Eyesmith and their store. Even if you have to travel a great distance to get here I would. So worth any extra effort.

Donald Ainslie

1713055106

Incredible selection and unbelievable customer care. Great experience 👊

Tammy Fox

1712266956

This place is amazing!! God bless them, the owners may just be the nicest couple I have ever had the pleasure of working with!! A few years ago, due to light induced migraines, I was in desperate need of a pair of very dark prescription sunglasses. My eye doctor was not able to order lenses dark enough and after purchasing 2 different pairs from 2 different places, neither of which ended up being sufficiently dark, my husband suggested I call eyeSmith, based on having heard them advertised on the radio, and though we knew it would be a 70 mile drive, I finally broke down and called them and based on what I was told, we then made the drive to go see what they could do for me. Lo and behold, on first try they were able to get me into a pair of sunglasses that was perfect for my needs!! When it came time to pick up my new glasses, this place went above and beyond in making sure the glasses were adjusted perfectly!! Fast forward to recently, when my sunglasses were finally in need of adjustment again, we made the drive again and not only did they go above and beyond to make sure they were adjusted perfectly again, they also adjusted my daily glasses for me as well, even though I had not purchased those there and even though no one at my eye doctors office had been able to get them adjusted properly. I cannot say enough good about this place and the amazingly sweet, accommodating couple who own/run it!! I will forever be a happy customer!! If you are in doubt, don’t hesitate any longer. It truly is worth the drive from wherever you may be located!!

Norman Davis

1712236283

I ask for help in getting prescription glasses for target shooting. The care and knowledge provided was very impressive. If you have old eyes and need some help in getting shooting glasses this is the place for you.

Carol J Atkinson

1711460925

Love this place! The owners and staff are awesome. My son actually put me onto this place. He went there to get frames repaired, was so impressed with time and care spent with him he went back to get new glasses. He told several people he works with myself and a few more, all of us purchased new glasses. The time spent to ensure proper fit is impressive, best experience buying glasses ever. I live about 50 miles from store but is well worth the drive.

Mark Kielkucki

1711296753

Great place. Had a special need for lenses and could not get anyone to get them right. Eyesmith was able to do it. Bought two pairs.

Frank Heili

1711123090

The staff actually listens to their clients concerns. They take the time to let you review numerous frames and they explain the benefits of various lenses. They may be a bit more expensive than the big chain stores but the quality and durability of the product is well worth the price.

Donald Powers

1711039770

I’m 80, and in this world, I have found that “customer service “, has almost vanished, but not gone. The people who own this business realize what the customer is, and treat you like the valuable person you are to their business. You will probably have to visit a hundred other shops, before finding any thing close to the service you receive at this business. They are like visiting shops back in the 50’s, when customers were actually appreciated, and welcomed like friends. Thanks for helping me believe that CUSTOMER SERVICE, is not dead. I have been a customer for over 12 years, and have no problem recommending their products, or services.

Kelly Minette

1710336804

If you are looking for something different tgey best glasses selection! Super helpful. High quality.

Dub Giltner

1710300190

Cannot say enough about the staff selection, and most definitely the quality of repair. I’ve now used them twice cannot say enough to complement this Business

Christen Stein

1709590816

It was my first time buying glasses and the staff were very patient and explained everything to help me understand my options. Couldn’t have asked for better service! Thank you!

James&Cindi Dickman

1709265366

Outstanding service by extremely friendly staff/ownership. Thank you for fixing my glasses so quickly!

Vivi Patino

1709164657

Amazing service! Was able to get my new glasses quickly with the awesome help of the owners. Was provided all the available options in regards to cost to make the best decision. I would recommend 👌

Brian Nelson

1707927971

I first worked with the staff here about 5yrs ago and came back for a new pair of glasses. Not because I need them but because I wanted to update my old 5yr ones. Staff and availability not changed when it comes to customer service and they all have been super informative. Will continue to come back to eye smith for as long as they have a location!

Laurie Moore

1707073113

The best glasses I have ever worn! The owners are absolutely delightful and knowledgeable. I won’t go anywhere else and I have tried numerous places.

Mick Moore

1706920226

What a great find! Super people. Very friendly, extremely knowledgeable and helpful. Great selection and top quality frames and lenses. I wish I had found them sooner.

Kirsten Stone-eastin

1705794063

Totally awesome service, glasses, lenses, frames! Always a fun time when I visit the boutique. I’m high maintenance when it comes to selecting glasses. No problem for this team of experts; from start to finish they stay with you until you are blown away with your glasses. I have so many compliments on my glasses. People are always asking where I bought them. Best pair of glasses I’ve ever owned.

Christel Gollnick

1705350356

EyeSmith always does an excellent job of making sure my glasses are exactly what I need. I have a very high prescription, so I appreciate their guidance in frame size and style, as well as lens brands, to ensure I see the world as clearly and comfortably as possible! They are a great team to work with and worth every healthcare dollar I spend with them.

justanotherkrazy

1705346169

Wow! you know you can read reviews all day long, and think to yourself ok this place might be better but Rand and Janel, and tech John are just the most professional patient warm welcoming people you could ever have the pleasure of meeting. The service! the product! the knowledge!. I don’t do reviews but sometimes you have to tell others what amazing glasses and service are available. EyeSmith is the standard.

Alan Hutchins

1705341877

Rand and his staff are great! Their customer service is beyond exceptional. I have worn glasses for almost 60 years and are on my third set from Rand. The glasses I have gotten from them have been the best quality and fit of any I have ever worn.

Brandon Smith

1705101568

Superb customer service. This is the place for A+++ frame and lens choices. The employees are superb and friendly. Thank you!!!

Bruce Knight

1705090538

I have worn glasses for 56 years. The owners and staff of eyeSmith Optical are the the most knowledgeable, professional, and friendly people I have ever seen in an optical shop. They do everything humanly possible to find the perfect glasses for you with the perfect fit. They offer the best products in the industry. After you try their HOYA camera quality lens you will never go back to ordinary lenses. You can find cheaper products but I doubt you can find better. You really do get what you pay for. I have moved 150 miles away and I am happy to travel that far because eyeSmith Optical is that good !

ed colvin

1704908488

Excellent service. Honest and friendly. I had a problem with the lenses and Rand had them corrected and back to me. There was none of the “he said, he said” drama. He resolved the problem and did it all with a smile. Highly recommend.

Kris Leighton

1702070823

They made getting glasses a very enjoyable experience. They were very invested in my needs and wants, they took the time to help me get exactly what I wanted. They made sure that my glasses fit perfectly before I left.

Justin Teiwes

1701454635

Great selection of eyewear and excellent customer service. I will return for any future eyewear needs

Tayne Smith

1698920444

Wonderful service. I took my mom there as she needed some special lenses. The people there are extremely professional and understood exactly what was needed. They are very friendly and knowledgeable. I will be going to eyesmith next time I need glasses.

Dennis Warner

1698108128

I can’t say enough about the eyeSmith. I’ve worn glasses since I have been a year old and this is the first place that got it right. Rand and Jon were awesome. I will definitely be back. They deserve a10 in my opinion.Dennis Warner

Tina Gaston

1697918008

I have been wearing corrective lenses for 25 years and this was by far the best eyeglass experience I have ever had. I will definitely be back, Lord willing.

Amy Mantia

1697675458

So thankful for these wonderful people!! Go see them! They will take great care of you. My dog chewed up the ears pieces on my glasses. The place I purchased them from did not want to help fix them. They just wanted to sell me a new pair. I had only had this pair six months and I love them. My daughter located eyeSmith online and said they had great reviews. They did not disappoint. They were so happy to help me. Their wonderful repairman was able to repair my ear pieces. They were delightful, full of knowledge about glasses and so happy to help me! And they had an amazing selection of glasses. I will be returning to get my next pair here. Thank you so much!!

W Giltner

1697647389

Just needed a screw to fix my glasses boom in and out in 2 minutesYou all rock

Jeff Carr

1695423280

A google search of men’s sunglasses led me to eyeSmith. I have had cataract surgery and was looking for good sunglasses. What a find! High quality sunglasses. Very friendly, kind, patient and smart. They know their stuff and provide excellent customer service. Would highly recommend eyeSmith for any eyeglass needs.

Dominic Oswalt

1694294872

Throughout the whole process of receiving my first pair of glasses… The service at eyeSmith was exceptional with a calm easiness and point precision.

Thomas Herrick

1694030327

Bobbi Christopher

1693681037

The staff is amazing. The selection is huge. They are very kind and help you find the best style of frames for you.

julie Davis

1693679892

I just love Eye Smith, they are personal and listen to what your needs are. When we picked up our glasses today they even picked out a color of case we would like.

Chris Vogel

1693048734

Great product selection and wonderful customer service! Family owned and operated. I would highly recommend!

Amy Schmidt

1692057761

I am so impressed and happy with my experience at EyeSmith! Every employee is knowledgeable and confident about the products they sell. I was also blown away by how attentive and gracious each worker was to every customer. When I first walked in, I talked briefly with an employee and then told him I wanted to browse by myself for a bit. After I found two frames I liked, I wanted advice and that same employee materialized. He gave me helpful input and then suggested some frames he had been setting aside based on the few things I had mentioned when I met him. Based on his choices, it was evident that he knew just what I liked and he was very skilled at his job. I trusted him right away. He was never pushy and took care to listen to details that I liked or didn’t like. I ended up buying two pairs that he picked out and I couldn’t be happier!! Now that I’ve had my glasses for a few weeks, I can say I am spoiled in every way! My glasses are top quality, they look like they were made just for me, and the service I received every time I went into the EyeSmith goes unmatched anywhere else! I HIGHLY recommend, especially since I plan on going back from now on. If I could give ten stars, I would!

Biggun 54

1690765391

For anyone that needs glasses of any kind, I can’t recommend eyeSmith Optical enough. I’ve been wearing glasses for almost 50 years and I can’t ever remember enjoying the process of getting new ones. The staff is amazing, the selection is quite varied and of very high quality. The fitment process is more thorough and exact than any I’ve experienced before. I truly know that should I have issues with my new glasses, it’ll be handled quickly and professionally. Do yourself a huge favor and at least visit their store. I strongly believe you won’t be disappointed. To everyone at eyeSmith Optical, my wife and I applaud you for operating a business that sets the standard! Thank you!!

Google Rating

5.0

Based on 152 reviews

eyeSmith Sport & Fashion Optical

5.0

review us on See all reviews

Michael Cline

1734186552

I previously left a 5-star review for eyeSmith when I purchased my first pair of glasses from them in 2022. I now have another reason for a stellar 5-star review! The glasses I purchased in 2022 were David Spencer frames and Hoya lenses; they have been, by far, the best pair of glasses I have ever owned. I relocated from Kansas City to the Hilton Head area of South Carolina last year, so when my prescription changed I naturally wanted to replace my glasses with another pair with the same frame / lens combination. There was only location in South Carolina that offered that combination. It was about a 2 hour drive each way from my home but I thought it was worth it so I made the trip. Unfortunately, I had to do it three times - this review is about eyeSmith so I won’t go into detail, but suffice it to say that the selection / measuring process was NOTHING like what eyeSmith had provided. When I finally picked up the glasses, the “optician” spent virtually no time on ensuring a proper fit, so the glasses were loose. Fortunately, we were making a trip back to Kansas City to visit family a week after that, so I went in to see my friends at eyeSmith. Though I hadn’t purchased the glasses there, the technician made several iterative adjustments that solved the problem. Rand and Janeel, the owners, also came out to say hello and did a final check, after which Rand made a few additional tweaks. The glasses now fit absolutely perfectly! I also found out that for future purchases, our situation (we are back to visit family every 3-4 months) will make it very easy to continue to work with eyeSmith. When I am back in KC, I can do the initial selection / measurement process in person at eyeSmith, we can handle delivery, etc., by mail and then any tweaks (which are unlikely given the diligence they put into the up-front process) can be made on a future trip. Rand and Janeel said they have a number of clients who move away but do exactly this and now I understand why. I’ll never go anywhere else for my eyewear and, if you’re reading this, candidly you shouldn’t either!

Christine Cross

1729286620

Jorge Luis Sera Guerra

1728688882

Definitely the best place. In just a few minutes I received great attention and a very friendly environment and with a great job. Thanks to the whole team.

Amanda McAdams

1727618257

Ginny Hempen

1727465070

I always have a great experience. They have a great selection to choose from and the staff are always so helpful. My husband and I will not go anywhere else!

frank h

1725060197

Love this place, the staff is friendly and owners are amazing!

Kerri Steffens

1722529449

I recently went to EyeSmith to get my first pair of bifocals. I chose EyeSmith based on their reviews and they certainly lived up to their awesome reputation. Very personable staff with lots of options and personalized service.When I went in a couple weeks later to pick up my new glasses, they were having a Sunglasses Bash. While there, I entered my name for a chance to win a new pair of sunglasses and I won ($190 value--not too shabby)! The owners are so sweet and generous, and I'm thrilled with both pairs of glasses now.

Leia Barrett

1719016100

Scott Pirtle

1716606941

Everyone goes above & beyond here. Very pleased with how attentive they were. Best customer service & overall experience. Highly recommend!

Rita Mabery

1715039499

Michael Bare

1714995119

Donald Ainslie

1713055106

Incredible selection and unbelievable customer care. Great experience 👊

1712266956

1712236283

1711460925

1711296753

Great place. Had a special need for lenses and could not get anyone to get them right. Eyesmith was able to do it. Bought two pairs.

Frank Heili

1711123090

Donald Powers

1711039770

Kelly Minette

1710336804

If you are looking for something different tgey best glasses selection! Super helpful. High quality.

Dub Giltner

1710300190

Cannot say enough about the staff selection, and most definitely the quality of repair. I’ve now used them twice cannot say enough to complement this Business

Christen Stein

1709590816

It was my first time buying glasses and the staff were very patient and explained everything to help me understand my options. Couldn’t have asked for better service! Thank you!

James&Cindi Dickman

1709265366

Outstanding service by extremely friendly staff/ownership. Thank you for fixing my glasses so quickly!

Vivi Patino

1709164657

Brian Nelson

1707927971

Laurie Moore

1707073113

The best glasses I have ever worn! The owners are absolutely delightful and knowledgeable. I won’t go anywhere else and I have tried numerous places.

Mick Moore

1706920226

What a great find! Super people. Very friendly, extremely knowledgeable and helpful. Great selection and top quality frames and lenses. I wish I had found them sooner.

Kirsten Stone-eastin

1705794063

Totally awesome service, glasses, lenses, frames! Always a fun time when I visit the boutique. I'm high maintenance when it comes to selecting glasses. No problem for this team of experts; from start to finish they stay with you until you are blown away with your glasses. I have so many compliments on my glasses. People are always asking where I bought them. Best pair of glasses I've ever owned.

1705350356

1705346169

1705341877

1705101568

Superb customer service. This is the place for A+++ frame and lens choices. The employees are superb and friendly. Thank you!!!

Bruce Knight

1705090538

ed colvin

1704908488

Excellent service. Honest and friendly. I had a problem with the lenses and Rand had them corrected and back to me. There was none of the "he said, he said" drama. He resolved the problem and did it all with a smile. Highly recommend.

Kris Leighton

1702070823

Justin Teiwes

1701454635

Great selection of eyewear and excellent customer service. I will return for any future eyewear needs

Tayne Smith

1698920444

Dennis Warner

1698108128

Tina Gaston

1697918008

I have been wearing corrective lenses for 25 years and this was by far the best eyeglass experience I have ever had. I will definitely be back, Lord willing.

Amy Mantia

1697675458

W Giltner

1697647389

Just needed a screw to fix my glasses boom in and out in 2 minutesYou all rock

Jeff Carr

1695423280

A google search of men's sunglasses led me to eyeSmith. I have had cataract surgery and was looking for good sunglasses. What a find! High quality sunglasses. Very friendly, kind, patient and smart. They know their stuff and provide excellent customer service. Would highly recommend eyeSmith for any eyeglass needs.

Dominic Oswalt

1694294872

Throughout the whole process of receiving my first pair of glasses... The service at eyeSmith was exceptional with a calm easiness and point precision.

Thomas Herrick

1694030327

Bobbi Christopher

1693681037

The staff is amazing. The selection is huge. They are very kind and help you find the best style of frames for you.

julie Davis

1693679892

I just love Eye Smith, they are personal and listen to what your needs are. When we picked up our glasses today they even picked out a color of case we would like.

Chris Vogel

1693048734

Great product selection and wonderful customer service! Family owned and operated. I would highly recommend!

Amy Schmidt

1692057761

Biggun 54

1690765391

For anyone that needs glasses of any kind, I can't recommend eyeSmith Optical enough. I've been wearing glasses for almost 50 years and I can't ever remember enjoying the process of getting new ones. The staff is amazing, the selection is quite varied and of very high quality. The fitment process is more thorough and exact than any I've experienced before. I truly know that should I have issues with my new glasses, it'll be handled quickly and professionally. Do yourself a huge favor and at least visit their store. I strongly believe you won't be disappointed. To everyone at eyeSmith Optical, my wife and I applaud you for operating a business that sets the standard! Thank you!!

Working with
eyeSmith is so easy

Get the Best Eyewear of Your
Life in 3 Easy Steps

SAY-OH

Working with eyeSmith is so easy

Get the Best Eyewear of Your Life in 3 Easy Steps

Working with
eyeSmith is so easy

Get the Best Eyewear of Your
Life in 3 Easy Steps